Alex Nikiforov is the Senior Customer Experience Partner at Grow Finance. He builds smart Experience Design teams and designs easy-to-use yet powerful digital services for the financial market.
Highlights
Education
UX research at National Research University Higher School of Economics
Education · In Progress
UX management at Hautes Etudes Commerciales de Montréal
Consulting
Independent User Experience and Design Operations partner
Community
Senior Design Judge at CSS Design Awards
Services
Experience Design
UX research, JTBD, Customer Journey Mapping, Stories and Flows, Prototyping, Usability Testing
Digital Products
SaaS products, Payment tools, Org and Project management software, Communication and Collaboration solutions
Design Operations
Evolving and growing teams, Sourcing and hiring designers, Creating efficient workflows, Improving the quality of design outputs
Certification
Enterprise Design Thinking Practitioner by IBM
Featured Course
Strategic Management of Innovation by HEC Paris
Featured Course
Emotional Design — How to Make Products People Will Love by IDF
Featured Projects
Cinderblock - SaaS, Project management software, Collaboration solutions
Experience and Product Design · Cinderblock
SaaS, Project management software
Widr Pay - SaaS, Payments management software
Product Design and Leadership · Widr Pay
SaaS, Payments management software
Avito Auto - Qualitative research, Competitors analysis, User interviews, Usability testing, JTBD, CJM
User Experience Research · Avito Auto
Qualitative research, Competitors analysis, User interviews, Usability testing, JTBD, CJM
Chrg Network - Navigation, Payment tools, Early stage startup
Experience and Interface Design · Chrg Network
Navigation, Payment tools, Early stage startup
What else?
Previously
Design Director at WidrPay (payments management, invoicing, SaaS, B2B/B2C)
Previously
Head of Design at Cinderblock (project management, SaaS, B2B)
Community
Member of The DLF - advancing the practice of design leadership
Writing
Personal blog about design operations, productivity, and growth
Bookshelf
Misbehaving: The Making of Behavioral Economics by Richard H. Thaler
Featured
10 signs you need this type of specialist in your organization on UX Planet
Community
Design mentor at ADPList - resume and portfolio review, breaking into design, etc.
Get in touch
Email
Drop me a line
LinkedIn
Let’s connect
Calendly
Book a call
Telegram
For fans only